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Neurodiverse Travellers

TTC and our tailored itineraries

At Tourism That Cares, we understand that travel should be as unique as you are. Our tailored itineraries and inclusive services are designed to meet the distinct needs of neurodiverse travellers.

We are proud to be part of the Tourism That Cares Collection, a group of travel brands dedicated to creating meaningful, inclusive, and responsible travel experiences. Our passionate travel specialists are committed to ensuring that every journey is welcoming, comfortable, and enriching for neurodiverse travellers and their families. As the first initiative of its kind in Africa, we are pioneering a new approach to accessible tourism that supports neurodiverse travellers through thoughtful comfort measures, which foster greater understanding, and opens the world to those who may find travel overwhelming without consideration for their unique neurological needs.

Neurodiversity refers to the variation in brain functions some people experience. It is a difference of brain function and not a deficit or a disadvantage.

Flight

A neurodiverse traveller can be assisted by specially trained attendants. The staff can help by providing clear communication. Flexible seating arrangements and sensory accommodations should be made. Things like quiet spaces should be made available and they should offer noise-cancelling headphones. The specially trained attendant and staff can provide tailored support to make the journey less stressful.

Arrivals

The airport will be the greatest challenge. Trained airport staff can guide the neurodiverse traveller through the various processes. The communication should be clear and simple. The dedicated support staff will lead the neurodiverse traveller to quiet places, easing navigation and reducing sensory overload.

Destination

Accommodation providers will have been through a training facilitated by our neuro diverse trainers. We prepare various elements in advance: which could involve quieter check in areas, with less background noise, i.e. away from the main lobby to personalisation of rooms, ensuring the guests feel much more at home.
Where possible, using private safari vehicles, to allow for a more flexible schedule. Items that help decompress instead of adding stress during your stay, from softer lighting, housekeeping respecting the preferences of the neuro diverse guests on various sensory levels. Clear routines explained upfront, to enable the guest to remain at ease due to predictability.

A Word From Our CEO

"TOURISM THAT CARES seeks to engage with neurodiverse clientele who are seeking solutions to their travel needs. Due to my own neurodiversity challenges, as well as my daughter's autism, I have become highly engaged in enabling non-neurotypical travellers to explore our wonderful world."  


Tourism That Cares has over two decades of experience in planning luxury African safaris. Creating packages and tailor-made itineraries, suited to each individual’s preferences, is our forte. Our team of experts are well-prepared to help you book the unforgettable trip you’ve always dreamed of, so you can rest easy knowing you’re in the best hands.

MORE ABOUT US

Information you need to know

Dear Travel Agent, seeking to provide a journey to Africa for your neurodiverse client.

We are a DMC / Tour Operator that has a footprint in Southern and East Africa, as well as the Indian ocean island resorts of Seychelles / Mauritius and Mozambique’s various island archipelagos.

We work alongside the non-profit Autism SA, one of the key neurodiverse training institutions in our region of Africa. 

    Four Easy Steps:

  1. Request and complete the sensory profile form.
  2. We then design a bespoke itinerary in 48 hours, around the needs of your client. 
  3. We match the right experiences / hotels / lodges with the unique sensory profile of your client.
  4. Our training department handles the upskilling of guides / rangers / hotels / safari lodges with the necessary soft skills to handle a neurodiverse traveller. 

    SECTION A: 

    Three service levels that we can provide:
    Level 1, 2 and 3 offer different levels of service. 

    SECTION B: 

    Your detailed preferences on a simple form that helps us understand the needs of your client better. 

    Contact us for more information:

    [email protected] 

    Call or WhatsApp: +27 71 372 4916 

    www.neurodiversetravellers.com 

    www.tourismthatcares.com 

    Sarah Meadowcroft – Neurodiversity Partnership with Tourism That Cares

I often write about the importance of neurodiversity and inclusion - especially the stigma that still surrounds it. As a neurodiverse person myself, and a parent to two neurodiverse children, I see the impact of misunderstanding and ignorance all around us. Yet I also know that what some call a “difference” is, in many ways, my superpower - granting me creativity, focus, and a unique way of getting things done.

We live in a world that, too often, is not sympathetic, not understanding, and ill-informed. So when I was offered the opportunity to collaborate with Tourism that Cares, I knew this wasn’t just another partnership - it was deeply aligned with who I am.

For those who aren’t familiar, Tourism That Cares is a three-generation, family-owned safari company with over 80 years of experience. Their roots are literally in conservation: grandparents who came to South Africa worked in Kruger National Park, and their legacy of wildlife knowledge and compassion has passed down. They’re known not just for luxury, hand-picked safaris, but for their special-needs safaris. They tailor journeys with exceptional care for travellers with mobility challenges, neurodiversity (such as autism), chronic illness - making every detail thoughtful, accessible, and deeply sensitive. They also invest in local communities and conservation through their non-profit Holding On To Hope - combining tourism with meaningful social impact.

Why this matters so much to me: there is proven evidence that animal-assisted therapy can have enormous benefits for people with disabilities. Interactions with therapy animals - dogs, cats or horses - can reduce anxiety, depression, and even physiological stress, while improving emotional and social functioning. We often hear about therapeutic horse riding, or service dogs, or the comfort of “cuddle cats.” These are grounded in structured, evidence-based practices with clear guidelines to ensure safety, consistency and therapeutic benefit.

But Tourism That Cares goes further: they’re not just offering a safari. They are creating an environment where families with additional needs can thrive, where sensory differences are respected, and where wildlife, healing, and connection come together. The very act of stepping into the natural world of the Kruger, guided by people who deeply care - that, to me, feels like inclusion in action.

I can’t wait to head to the Kruger National Park with them soon to experience firsthand how this amazing company brings together conservation, care, and community - and for leading the way in building travel experiences that honour every kind of mind and ability.